Conditions of Sale
Returns
All sales are final. There are no cancellations, returns or refunds. Under certain circumstances, we may make an exception and allow a cancellation, return or approve a refund. However, in the case of a return the Buyer's Premium and Shipping Cost will not be refunded.
Damaged Goods
If a purchase arrives and it is defective or damaged you will not be charged for return shipping and will be offered a replacement item or full refund if the oversight was ours. Prior to returning an item the customer must obtain a Return Authorization number from our Customer Service Department.
Re-lists
Occasionally you may notice that an item is re-listed. This can be due to a variety of reasons such as a winning bidder in a previous auction not paying for the item, multiple types of the same item or it is one of the few items listed with a reserve and the reserve was not met.
Disclaimer Appraisals
GovernmentAuction.com utilizes Retail Replacement Value Appraisals, which are the most common. These types of evaluations are written for insurance needs. This would be the cost to replace the jewelry, with an item of equal quality and kind, considered to be the current market price or the replacement value. This type of appraisal is done to protect you in the event of damage or loss of a valuable item. Our appraisals are conducted by and independent 3rd Party appraisal firm that utilizes Certified GIA Gemologist, if more information is needed you are welcome to contact them directly: Westfield Jewelry Appraisers | [email protected]. Gemological Laboratory of America | [email protected]. Appraisals should be used for verification of gemstone and/or metal weight, size, and grade only, not actual value. Appraisal value should be considered for insurance purposes only, not actual value, as price varies greatly from retail locations throughout the world. Items should not be purchased with the expectation to resell for appraisal price or for profit.
Right to refuse bid
Auctioneer reserves the right to reject any bid. The highest bidder as determined by the auctioneer shall be the purchaser. In the case of a disputed bid, the auctioneer shall have sole discretion in determining the purchaser and may also, at his or her election, withdraw the lot or reoffer the lot for sale. The auctioneer shall have sole discretion to refuse any bid, or refuse to acknowledge any bidder.
The Auctioneer's decision to refuse any bid, advance the bidding in any manner, withdraw a Lot, determine a successful bidder, continue the bidding, to cancel a sale and reoffer and resell an item in dispute, is conclusive, absolute and final.
Reserves
Some of the lots in this sale are offered subject to a reserve. The reserve is a confidential minimum price, below which the lot will not be sold agreed upon by the consignor and Government Auction. In most cases, the reserve will be set below the estimated range, but in no case will it exceed the estimates listed.
Breach of Sale
If the buyer fails to pay in full with good cleared funds or fails to comply with the Terms and Conditions of the Sale as set forth herein, Government Auction reserves the right to exercise one or more of the following remedies, in addition to any other remedies available to Government Auction by law:
a) Hold the defaulting buyer liable for the full purchase amount due.
b) Cancel the sale.
c) Forbid the buyer from participating in any future auction.
Cancelling a winning bid
If a winning bid is cancelled for any reason and the winning bidder wishes to back out, a 7% fee will be charged to the winning bidder to cover the costs associated with listing and the non-performer may be blocked from future bidding.
Liability
In no event will the liability of Government Auction to any purchaser with respect to any item exceed the purchase price actually paid by such purchaser for such item.
Condition of Items Sold
NO WARRANTY: Everything in this auction is being sold "AS IS - WHERE IS" to the highest bidder, without warranty or guarantee of any kind. ALL SALES ARE FINAL. EJ'S Auction & Consignment is not responsible for missing or broken items after the auctioneer sells that item. ABSOLUTELY NO REFUNDS.
CONDITION OF ITEMS SOLD: The auctioneer shall not be responsible for the correct description, authenticity of, or defect in any lot, and makes no warranty in connection therewith. No allowance will be made or sale set aside on account of any incorrectness, error in cataloging, or any imperfection not noted. No deduction will be allowed on damaged articles as all goods being exposed for public exhibition are sold as is and without recourse.
Payment Information
All payments must be made within 24 hours following the end of auction.
IT IS THE BIDDERS SOLE RESPONSIBILITY TO CONTACT US WITHIN 24 HOURS TO MAKE PAYMENT. YOU MAY EITHER CALL AT 623-878-2003 OR EMAIL PAYMENT INFO TO [email protected] For wire transfer payments contact [email protected] before sale. Any credit card that is declined when charged will be charged an additional $25.00 fee.
No cash discount for internet bids.
YOU WILL RECEIVE AN INVOICE THE DAY OF THE AUCTION IT IS THE BIDDERS SOLE RESPONSIBILITY TO CONTACT US WITHIN 24 HOURS TO MAKE PAYMENT AS PROVIDED ABOVE. YOU MUST CALL OR EMAIL PAYMENT INFO TO US WE DO NOT RECEIVE IT THROUGH YOUR ACCOUNT PLEASE CALL 623-878-2003 WITHIN 24 HOURS OF THE AUCTION. SHIPPING IS SEPARATE PLEASE CONTACT WEST SIDE MAIL CENTER FOR ALL YOUR SHIPPING NEEDS WHETHER IT IS A QUOTE OR TO CHECK STATUS OF YOUR SHIPMENT AT 623-825-6016 OR [email protected]
Shipping Terms
EJ'S AUCTION & CONSIGNMENT DOES NOT HAVE IN-HOUSE SHIPPING. Items purchased that require shipping will be shipped with WESTSIDE MAIL CENTER and are picked up by Westside Mail Center on Tuesdays. WESTSIDE MAIL CENTER will contact winning bidders for payment information. YOU MAY CALL WESTSIDE MAIL CENTER AT ANY TIME TO CHECK ON STATUS OF SHIPPING AT 623-825-6016 OR EMAIL THEM AT [email protected] Please make shipping arrangements prior to bidding if you prefer to use a different third party provider.
